Services
We start with the problem, not the platform.
Seven capabilities, each one shaped by a situation clients keep arriving with.
Website Design & Development
Modern, professional websites for businesses and organisations.
The problem
A website is usually the first thing a customer, partner or funder checks — and often the least looked-after thing an organisation owns.
How we approach it
We design and build sites that load fast, read well on a phone, and can be updated by your own team without calling us.
What you get
- Custom design, not a template
- Fast on mobile and on slow connections
- Content you can edit yourself
- Search visibility set up properly
- Domain, hosting and ongoing maintenance
Custom Software Development
Software built around how your business actually works.
The problem
Off-the-shelf products rarely fit. Teams end up bending their process to suit the software, or giving up and going back to spreadsheets.
How we approach it
We build around the way you already work — the forms you use, the approvals you need — and ship it in stages so you can use it before it's finished.
What you get
- Software shaped to your workflow
- Permissions that match who does what
- Reports and exports in the formats you already use
- Hosted wherever suits you — your servers or the cloud
- Documentation and source code
Web Applications & Systems
Internal platforms, management systems and digital tools.
The problem
Records live in separate files and spreadsheets. Nobody can answer a simple question about the whole organisation without a week of chasing.
How we approach it
We bring records into one place, with one definition of each thing, and build the screens and reports that turn daily data entry into something useful.
What you get
- One place for records, with a full history
- Dashboards and reports for managers
- Migration from your existing files and spreadsheets
- Roles from data entry up to executive view
Digital Transformation
Fix the process first, then put it on a screen.
The problem
Copying a paper process straight into software usually just recreates its bottlenecks digitally.
How we approach it
We map how the work is really done, find what can be dropped rather than automated, and roll the change out in a way your team can keep up with.
What you get
- A clear picture of how things work today
- A practical plan for where to go next
- Rollout in stages, not all at once
- Training and support at every stage
ICT Consultancy
An independent second opinion, in plain language.
The problem
Technology decisions get made under time pressure, with no independent view of what's actually needed or what it will cost to run.
How we approach it
We review the proposal, the vendor, the existing system or the plan, and write it up for the person who has to sign it off.
What you get
- Technical assessment and options
- Architecture and infrastructure review
- Help with tender and procurement documents
- Oversight while someone else builds
Systems Analysis
Know exactly what you're building before anyone builds it.
The problem
Most failed projects were specified before anyone talked to the people who'd actually use the thing.
How we approach it
We sit with your team, write down how the work really happens, and agree what 'done' means before a line of code is written.
What you get
- Interviews and workshops with your team
- How it works now, and how it should work
- A specification you can build from
- Wireframes and user journeys
- Acceptance criteria agreed up front
Training & Support
Your team should be able to run it without us.
The problem
A system only the developer understands is a risk. When the contract ends, the knowledge leaves with it.
How we approach it
We train your staff to use and administer what we build, and write it down well enough that the training sticks.
What you get
- Training for the people using it day to day
- Admin and technical handover
- Written guides and documentation
- Support while everyone settles in
How we work
The same six stages, whatever we build.
A five-page website and a full system follow the same path — one just takes longer than the other.
Discover
We sit with your team and find out how the work really happens.
Process map
Define
We agree what gets built, and what done looks like.
Specification
Design
We design the screens around the things people do most.
Reviewed prototype
Build
We build in short stages you can open and click through.
Working release
Deploy
Data moved over, your team trained, and it goes live.
Live system
Support
Fixes, improvements and someone to call after launch.
Handover pack
Let's build something.
A new website, software for your team, or something you're still working out. Tell us what you need — a sentence or two is enough.